Terms of Use

By accessing and using the AK Mart website ("we", "us", "our"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our platform.

• All products listed are subject to availability and may be withdrawn without prior notice.
• Prices displayed are inclusive of applicable taxes unless stated otherwise, and may change without prior notice.
• You are responsible for maintaining the confidentiality of your account login details.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Privacy Policy

We collect information such as your name, phone number, email address, and delivery address to process orders and provide our services.

• Your personal information is used only for order processing, delivery, and customer support.
• We do not sell your personal data to third parties.
• Payment information is processed securely through our payment partners and is not stored on our servers.
• You may request access to, correction of, or deletion of your personal data by contacting us.

Refund & Cancellation Policy

• Orders can be cancelled free of charge before they are dispatched for delivery.
• If you receive a damaged, expired, or incorrect item, contact us within 24 hours of delivery for a replacement or refund.
• Approved refunds are credited to the original payment method within 5–7 business days.
• Cash-on-delivery order refunds (where applicable) are processed via bank transfer or store credit.

Shipping & Delivery

• We currently deliver within our serviceable pincodes/cities as shown at checkout.
• Estimated delivery windows are shown during checkout and may vary due to weather, traffic, or high order volume.
• A delivery charge may apply on orders below the minimum free-delivery threshold.

Contact Us

For any questions about these terms or your data, reach out via our Help & Support page or raise a ticket.